Terms and conditions

Welcome to vtrends.in. V Trends and its affiliates provide services to the clients and it is subject to the Terms and Conditions in function. The customers visiting the V Trends online shopping accept the organization’s terms and conditions. Please read the contents of this section carefully. We expect our customers to understand the official terms and conditions applicable to all tractions and you will be subject to the guiding principles and conditions pertinent to such services or business.

Privacy

We recommend our customers to review our Privacy Policy which also administers the current polices, and practices for the understanding of the visitors of V Trends.

Electronic Communication

As visitors of this site, you communicate to us electronically. All registered visitors of V Trends consent to receive communications from us electronically. We will communicate with you by email or by enabling communication channels in this site. By agreeing to the Terms and Conditions, you agree to all the governing policies of V Trends like notices, disclosures and other communications that we provide you electronically are legitimate.

Copyright

All contents, functional features and digital features-logos, images, files, data and software included on this site are the exclusive property of vtrends.in. The software components and features applicable and used in this site is the property of vtrends.in or its software solution partners.

Trademarks

The trademark of V Trends is authentic property of the organization and the registration process under the Trade and Merchandise Act and Rules at Delhi. Any violation of our trademarks will be liable for legal action.

Site Access

V Trends provides limited permission to access the contents of this site to all visitors. No part of this site can be violated which includes copying images, download (other than caching) or modifying it, or infringement of any portion of this site contents, any misappropriate behavior or act of violation, any collection and use of product listing, descriptions or prices, any downloading or copying of account /information for the benefit of other merchants or any use of data mining, robots or similar data gathering and extraction tools. No part of this site or any portion of this site may not be produced, no part of this site or any contents of the site may not be reproduced, duplicated or used commercial benefits or otherwise without obtaining permission or written consent of vtrends.in. In addition, visitors are not allowed to use any Meta tags or any other “hidden text” utilizing V Trends name or trademarks without grant of written consent of V Trends. Any unauthorized use of any contents of the site cannot be infringed for commercial benefits of any sort.

Your Account

V Trends recommends that visitors of the site are responsible for maintaining the confidentiality of personal account and password created by the visitors for the purpose of purchase of goods. And visitors accept complete responsibility for all activities that occur under your account or password. V Trends has absolute authority to terminate the accounts of violators, remove and edit content, or exercise action with regard to cancelation of account/orders on sole discretion.

Reviews and communication

The visitors of this site may post reviews, comments. You may provide suggestions, questions or enquiries relevant to this site and its content. V Trends does not appreciate any deviations to legitimate practices and recommend that visitors abstain from posting content that is illegal, obscene, threatening, defamatory, invasive of privacy of intellectual property rights, or otherwise injurious to third parties or objectionable and does not contain false information, impersonate customers or mislead them. Visitors may not use false mail addresses and engaging in any form of ‘spam’ or mass mailing using it for political campaigning, commercial solicitation, and chain letters mailings. Visitors also may abstain from using software viruses that may harm the site and such activities are subject to non-compliance and will invite legal action.

Product Descriptions

V Trends attempts to be accurate in product descriptions and other contents of the site and has taken every step to ensure its customers authentic, complete, reliable and up-to-date. However, if a product purchased from V Trends itself is not as per description, customers can approach customer care via written content with necessary bills and documents to support the information for remedy. It will be the sole discretion of V Trends to provide remedy to a product purchased only if it is in unused condition at the time of communication.

Pricing

V Trends products have defined products with prices displayed for products on the website in INR-Indian Rupees. It is the price of the product and shipping charges will be added extra. The prices for all the products are full and customers can check out the process by paying the price of the product and the shipping charges indicated for both domestic and international shipping.

All activities on this site by visitors purchases and proceedings are digitally recorded wherein customers can avail the facility to track order, know the shipping cost for locations across India as well as international shipping fees. Orders are complete with payment gateway check out. However, if in case the orders are not realized due to non-availability of the product, V Trends will refund the product cost only.

Despite our best efforts, we expect small discrepancies of prices in the catalogue due the process, however it will be addressed from time to time. In case, there are items mispriced we will do one of the following

If an item’s correct price is lower than our stated price, we will charge the lower

You consent and agree that you have read the privacy and policy of V Trends website. The customer consents that the terms and conditions of the privacy policy are acceptable and agree to abide by the clauses related to business.

Limited User

The customer or visitor undertakes that no contents of the site exploited for non-professional or commercial benefits. He / She agrees that the undertakes not to modify, copy, distribute, transmit, display.

Shipping

All orders placed online via V Trends are shipped door-to-door from the stock house in 5 working days to the shipping address registered by the customer at the time of placing order. Processing the order normally takes 2 working days. For more knowledge about shipping policies please visit Shipping policy. Our shipping process is based on one order at a time. Hence, we recommend customers to check the order, add or delete before check out with payment gateway. Placing order for several items to different locations and placing order for several items at different timings, all, will be treated as separate orders.

Shipping of orders will be confirmed only with complete address and phone number is furnished. Shipping will not be done to PO box with out required details if required details are missing. You can track the order using the facility enabled through your registered account.

Our shipping policies are destination defined for delivery and it will be extended from time-to-time and listed online.

V Trends notifies customers about non-availability /out-of-stock products on the site and expect customers to check when there is a requirement of resupply of products delivered/shipped. Our customers will be promptly informed about the availability and non-availability of products and thereby make a refund for the product that is not available or not supplied any further.

Duties and Taxes

V Trends supplies reach out to international customers and the charges for shipping vary according to Country and currency. Customers will be notified about the shipping charges while placing orders accordingly based on the policies of import and export in place during that point of time. V Trends does not take responsibility of orders in case customers do not comply or agree to the shipping policies, taxes and duties in place and if the recipient’s delivery address and details are not provided no refunds are made in such cases.

Exchange, Returns and Refunds

V Trends will replace products if the customers are not satisfied after verifying the reasons. Exchanges or returns are accepted and processed and it must be made within 30 days of receiving your order. We recommend customers use the right channels to approach customer care for exchange, return and refund by filling out the appropriate forms made available on the website.

Product Size, Product Properties and Wash Care

All products are made to measure according to common standards of dimensions which are made available on the website against the product. Customers can buy the product after verifying the measurements and proceed to place order. The readymade curtains are supplied by V Trends and its affiliates. We maintain transparency about the product details for the knowledge of the customers to carefully choose from. However, if there are chances that products size, colour or fabric not meeting the expectations, V Trends will arrange to refund based on scrutiny of the case and the response of the customer care to such queries will sent to the customers.

V Trends has the high-resolution display of products to facilitate customers experience the appearance of the product. There may be differences experienced due to viewing gadgets and their screen resolution to display.

V Trends does ensure colorfastness and fabric quality, and recommends that customers follow wash care instructions to have the products quality intact. Any negligence due to wash care shall lead to limited life of the product.

Policies: Applicable law and Disputes

Our policy holds that you agree to defend, indemnify V Trends and its affiliates harmless from and against any and all claims and damages, costs and expenses, including attorney’s fees, arising related to your use of our website.

By Visiting V Trends for the purpose of purchase of products does not affect the intellectual property rights of the site and its contents. V Trends shall not exploit any personal data of the customer provided in this site without the consent of the customer. However, V Trends may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Customers can reach us via V Trends – address and email for any clarification regarding the above and V Trends personnel will be available to communicate on all the terms and conditions in practice.

Governing Law and Jurisdiction

The customers agree to the terms and the relationship between you and V Trends and shall be governed by the laws of the Laws of India without regard to its conflict of law provisions. The Courts of TN at India shall have exclusive jurisdiction in any proceedings arising out of these Terms.

Non-Transferability

The customer agrees that his/her personal account created on this website is non-transferable and any rights to the personal account ID or contents can be terminated upon request with duly supported documents. The said account may be terminated and all contents there in permanently deleted.

Contact us

The customers can send questions or comments (Including all inquiries related to copyright infringement) regarding this website to enquiry@vtrends.in.

In accordance with information Technology Act 2000 and rules made there under/the name and contact details of the grievance officer are provided below.

V Trends
4A-1, VKK Menon Street,
NSR Main Road,
Velandipalayam Post,
Coimbatore – 641025
Mail Id: enquiry@vtrends.in

Grievances

All disputes and grievances will be addressed when approached through customer care with written communication for desired action. However, we recommend our customers

Write us to grievances@vtrends.in or reach out via WhatsApp

Our customer care person will get back within 3 business days of reporting time. Every grievance will be duly addressed and depending upon the case the response or action desired will take around one month from the date of receipt of complaint.